Defect Investigation Detail

PIERCE / ARROW XT / 2013

Components - Details
NHTSA Action Number: PE15008 Vehicale/Equipment Name: PIERCE
Vehicale/Equipment Model: ARROW XT Vehicale/Equipment Year: 2013
Component Name: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Manufacturer's Name: Pierce Manufacturing
Date Opened: Feb, 27 2015 Date Closed: Nov, 20 2015
Subject: Front suspension ball joint failure Summary: On february 27th 2015, the office of defects investigations (odi) opened preliminary evaluation pe15-008 to investigate front steer wheel separations on 2004 model year pierce fire trucks (manufactured with tak-4 independent front suspensions ) caused byball joint failures.the investigation was based on one steering related consumer complaint, three media reports alleging front steer wheel separation incidents, and a service bulletin outlining the maintenance requirements for the ball joints used in the tak4 suspension.the consumer complaint (odi #10671053), received on january 8th 2015, alleged a 2007 pierce tak-4 equipped fire truck "was not steering correctly".the three media reports of pierce tak-4 equipped fire trucks that experienced front steer wheel separation events included two in baltimore, md (july and august 2014) and a third in anne arundel county, md (december 2014).the technical service bulletin (#355 issued 12/15/2014) was intended to be a reminder for subject vehicle owners to inspect their tak-4 suspension and ball joints pursuant to pierce’s published maintenance schedule.the bulletin outlined how improperly maintained subject ball joints could wear or become damaged during normal use and then potentially separate.a diagram of the tak-4 front suspension (figure 1) illustrates the location of both ball-joint assemblies on the suspension that connect the wheel spindles to the a-arm assemblies.(continued on page 2)