Defect Investigation Detail

TRW / TRW / 9999

Components - Details
NHTSA Action Number: PE20006 Vehicale/Equipment Name: TRW
Vehicale/Equipment Model: TRW Vehicale/Equipment Year: 9999
Component Name: STEERING:GEAR BOX (OTHER THAN RACK AND PINION) Manufacturer's Name: TRW Automotive, Inc.
Date Opened: May, 01 2020 Date Closed: --
Subject: Loss of Power Steering Assist Summary: In a review of field reports submitted under early warning reporting (ewr) 49cfr 579.22(c), over several years by three heavy truck manufacturers, the office of defects investigation (odi) identified an issue involving intermittent loss of power steering assist. the loss of power steering assist on the three manufacturers' vehicles all had a similar failure mode that resulted in the replacement of the thp60 steering gear box manufactured by zf/trw. some reports claimed multiple steering boxes had been replaced on the same truck. upon additional review of field report attachments and interviews with fleet drivers, it was alleged that the power steering fluid can reach high fluid temperatures causing internal seal and bearing failures. these failures can lead to a pressure variation affecting primarily left, but also right hand turn assist. in one field report, zf/trw confirmed with a manufacturer that excessive temperatures will severely diminish normal life expectancy of internal components increasing the probability of loss of assist. in 2017, zf/trw issued technical service bulletins (tsb), trw900a and trw900b to assist technicians in proper diagnosis of steering gears, which were supplied to odi by zf/trw upon request. the bulletins were identified in several field reports but were not provided to the agency under the 49 cfr 579.5 reporting requirements. this investigation has been opened to understand the failure mode, design, and longevity of the steering gear and its effect on the overall ability for the driver to control the vehicle and why zf/trw did not submit the referenced tsb under the 49 cfr 579.5 regulations.the odi reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/searchnhtsaid using the following complaint identification numbers: 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195150, 11195335, 11193866