Defect Investigation Detail

CADILLAC / SRX / 2013

Components - Details
NHTSA Action Number: PE20019 Vehicale/Equipment Name: CADILLAC
Vehicale/Equipment Model: SRX Vehicale/Equipment Year: 2013
Component Name: SUSPENSION:REAR Manufacturer's Name: General Motors, LLC
Date Opened: Nov, 06 2020 Date Closed: --
Subject: Rear Toe Adjuster Link Separation Summary: The office of defects investigation (odi) has received nine complaints alleging rear toe link adjuster separation on model year (my) 2010-2015 cadillac srx vehicles. the complaints report uncontrolled swaying while driving with two incidents leading to a crash.most of the complaint vehicles were remedied previously under recall 14v-571, which required inspection and re-torque or replacement of the rear toe links in the subject vehicles.odi has examined toe links from several of the complaint vehicles that exhibited corrosion and thread wear on the adjustable portion of the link. the root cause of this corrosion and wear is unknown but has been attributed to in-service adjustment of the toe link, typically during four wheel alignments, as evidenced by review of complaint vehicle service histories. in all cases, this service was conducted after the safety recall remedy was performed.odi has opened a preliminary evaluation to characterize the percentage of the subject vehicle population exhibiting minimal toe link integrity in the field and to identify factors that contribute to this situation.the odi reports cited above are available for review online at http://www-odi.nhtsa.dot.gov/owners/searchnhtsaid under the following identification numbers:11153296, 11209435, 11210601, 11268463, 11278653, 11342134, 11342542, 11353745, 11363094.