Defect Investigation Detail

MERCEDES BENZ / C63S AMG / 2015

Components - Details
NHTSA Action Number: PE21001 Vehicale/Equipment Name: MERCEDES BENZ
Vehicale/Equipment Model: C63S AMG Vehicale/Equipment Year: 2015
Component Name: STRUCTURE:BODY:ROOF AND PILLARS Manufacturer's Name: Mercedes-Benz USA, LLC
Date Opened: Jan, 08 2021 Date Closed: --
Subject: Front Roof Panel Detachment Summary: Odi has received seven complaints alleging incidents of front roof panel detachment while driving in 2015 mercedes-benz c-class vehicles. the subject panel is the fixed glass panel that extends across the width of the roof forward of the sliding roof panel. the detachments occurred at speeds ranging from 60 to 65 miles per hour. each of the incident vehicles had received a service replacement of the front roof panel prior to the detachment incident. the replacements were performed to address customer concerns with the appearance of the polycarbonate panel (e.g., crazing or delamination). on average, the detachment incidents occurred approximately 23 months after receiving the service replacements. the subject vehicles for this investigation are all 2015 mercedes-benz c-class vehicles that have received service replacements of the subject front roof panel.the office of defects investigation has opened this preliminary evaluation to evaluate the scope, frequency and consequences of the alleged defect.the reports cited above can be reviewed at nhtsa.gov under the following reference numbers:11352686, 11351629, 11349158, 11341541, 11324100, 11311591, 11222127.